Scalable, dependable, and reliable solutions that exceed client expectations.
Indy Data Partners Managed Services provides dedicated experts and guaranteed service levels to ensure the peace of mind clients need to focus on their core business. Our services are tailored for each client’s unique needs and are supported by regularly trained, certified professionals. Our experts combine their vast experience to plan, design, develop, deploy, and manage database, applications, and systems to achieve the best combination of services to maximize business performance. Our service packages are flexible to meet our client’s ever-changing needs, and offer any combination of onsite or remote support, support hours up to and including 24/7/365, vacation and holiday support coverage, service selection that is ala-cart or all-inclusive, and contract structures that include hourly or flat rate with no early termination penalties. Through our managed services, we proactively monitor and respond to database and operating system issues and alerts, implement and ensure timely backups, provide user management, ensure security best practices, provide architecture guidance, and assist or manage special IT project initiatives. In short, not only can we provide the day-to-day operational support, but also the overarching IT governance and management your database systems require to meet business needs.
Benefits of Indy Data Partners Managed Services:
- 24x7x365 Support for Key Systems
- Proactive Services
- Experienced, Certified Staff
- Guaranteed Services through Service Level Agreements
- Flexible Support Plans
- Predictable Spending
- Improved System Performance
- Increased Knowledge Sharing and Documentation
Manages Services Offering:
- Support for Microsoft SQL Server, Oracle, MySQL, MariaDB, Windows, Linux systems
- Proactive System Monitoring, 24x7x365
- Incident Response and Resolution
- Architecture Design and Guidance
- Assessment and Health Checks
- Log, File, and Process Management
- Performance Tuning
- Performance of Data Exports and Imports
- Security and Compliance Management
- User Management
- Patching, Upgrades, and Migrations
- Capacity Planning
- Backup and Disaster Recovery Implementation
- SSRS, SSAS, SSIS Support
- PeopleSoft Infrastructure Support
- Data Warehousing Planning and Support
- Business intelligence Solutions
- Custom Package Development
